PRIVACY POLICY

Last Updated on May 15, 2025.

Welcome to our website. Quiet Moments Wellness (“Company”, “we”, “our” or “us”) respects your

privacy and is committed to protecting it.

This Privacy Policy governs your access and use of our website, quietmomentswellness.com/.ca

including any content, functionality or services offered through our website or related landing pages

(collectively, “Site”) whether as a guest or a registered user. In this Privacy Policy “you” or “your” refers to any individual who accesses our Site.

PLEASE READ THIS PRIVACY POLICY CAREFULLY BEFORE USING OUR WEBSITE

Please review our Privacy Policy carefully. This Privacy Policy is legally binding as of the date you access

our Site. By using our Site or by clicking to accept or agree to the Terms of Use and Privacy Policy

when this option is made available to you, you expressly accept and agree to be bound and abide by

this Privacy Policy. If you do not agree to the Privacy Policy, you must not access or use our Site or

Services.

This Privacy Policy sets out how we collect information from you when you visit our Site, either

automatically, or through certain voluntary actions you may take while visiting our Site, including but

not limited to, accessing, purchasing or downloading any products, content or resources available on our

Site or engaging or interacting with us either through this Site (collectively, “Services”).

This Privacy Policy applies to information we collect:

• On this Site;

• In email, chat, text and other electronic message features on our Site;

• Through any downloadable features on our Site;

• Through any purchased course, program or webinar.

• When you interact with us, our advertising or applications on third party websites and services if

those applications or advertising.

This Privacy Policy does not apply to information collected by:

• Us offline or through any other means, including on any other website operated by us, or any

third party including our affiliates and subsidiaries; or

• Any third party including through any content or advertising that may link to or be accessible

from or on the Site.

This Privacy Policy also sets out how we use and disclosure your information and your rights with

respect to your personal information that we collect. If you do not agree to any terms of our Company’s

Site you are agreeing to the terms of our Privacy Policy.

Use of Site

You must be at least 16 years old to use our Site or the age of majority in your jurisdiction. No one under

the age of 16 may provide any information to or on our Site. We do not knowingly collect, use or

disclose personal information about visitors under 16 years of age. If you are under 16 years of age you

Last Updated: April 2025

must immediately stop using our Site and not provide any information to us through any function on our

Site. If you become aware that we have collected information from anyone under the age of 16 please

INFORMATION WE COLLECT

We collect certain types of information from you when you visit our Site. By accepting this Privacy

Policy, you are expressly consenting to (i) our collection of information as described below; (ii) our use of

the information collected; (iii) the processing of this information; and (iv) our sharing of data with third-

party processors as needed to run our business.

Where required by law, we will seek your express consent before collecting or using your personal

information, especially for purposes beyond those that are obvious or reasonably expected.

Here are some examples of the data we collect. However, this may not be a complete list:

Personal Information: Personal identifying information such as your name, billing and/or shipping

address, telephone numbers, email addresses, and other demographic and customer profile data

information, such as your age and gender.

Financial Information: We do not store or process your financial information directly. All transactions

are securely processed through third-party providers (e.g. Stripe, PayPal). Please review their privacy

policies for details on how they manage your data.

User Account Information: In order to purchase or access certain Services, we may require you to create

a user account and provide your name and/or email address and create a unique password. For your

security, we do not have access or knowledge of your password and it is your sole responsibility to keep

the password confidential and not share your account details with any other people, including us.

Computer, Browser and Mobile Information: Computer and connection information such as statistics

on your page views, traffic to and from the Site, your unique resource locator (“URL”), advertisement

data, your internet protocol (“IP”) address, your browsing history, and your Site log information. If you

access our Site via your mobile phone, we may collect information about your device, including but not

limited to, the model, manufacturer, device identification and your location information.

Social Media Information: We may access personal information from social networking sites and apps,

including Information but not limited to, Instagram, Facebook, LinkedIn, YouTube, Substack which may

include your name, username on any of these platforms, location, email, age, gender, profile picture and

any other public information you have included on any of your social media profiles. If you want to limit

this data, you should review their privacy and security settings of each social media site and change your

privacy settings.

Sensitive Information

We will not request sensitive information from you at any time. Please do not submit any sensitive data

to us, including your social insurance or security number, health data, genetic data, or information

related to your ethnic origin, religious beliefs, or criminal history. If such information is inadvertently

submitted, we will handle it in accordance with applicable privacy laws and may delete it if required.

HOW WE COLLECT YOUR INFORMATION

Information You Voluntarily Provide

We collect information you voluntarily and manually provide when you use our Site, such as when you

purchase or access Services or certain content on our Site, sign up for our email list or newsletter,

submit a form, send us questions, or interact with us through this Site such as when you provide

comments, reviews, testimonials or other feedback. Some of the information you manually provide may

be personal information, such as your name or email address.

Information from Your Website Browser or Mobile Device

We collect information that is sent to us automatically from your website browser or mobile device,

such as your IP address, the name of your operating system, the name and version of your browser, date

and time of your visit, page(s) you visit and length of time you spent on each page. The information we

receive may depend on your browser or device settings. Information received from your website

browser and mobile device typically is not, in and of itself, personally identifiable. However, we may

combine it with other information in an attempt to identify you, or we may combine it with information

that does identify you.

Tracking Technologies

We collect information when you visit our Site and through our email communications, by using cookies,

pixels, website beacons, tags, and other tracking technologies to collect information about your

engagement, as well as your browsing and purchasing behaviour. These tracking technologies include:

Clickstream Data: Through Site access logs we collect your URL, clickstream data and HTTP

protocol elements, which generate certain kinds of non-identifying Site usage data, such as the

number of hits and visits to the Site. This information is used for internal purposes for research

and development, user analysis and business decision making, all of which provides better

services to our users. The statistics garnered, which contain no personal information and cannot

be used to gather such information, may also be provided to third parties for data processing

and analyzing.

Cookies: Cookies collect data sent to us by your computer about (i) the way you interact with

our Site, such as when you use certain features or download attachments; (ii) collect data to

assess and improve our marketing and advertising; (iii) allow partners and third-parties to use

these tracking technologies to track your use of our Site, including on multiple devices; (iv)

collect statistical data such as how long you stay on a certain webpage on our Site and the

location from where you access our Site. All of this information helps us to improve the Services,

provide content based on the interests of our users and improve the functionality of our Site.

Most browsers are set to accept cookies by default. Upon visiting our Site, you may be

presented with a cookie banner giving you the option to accept or reject non-essential cookies,

including those used for analytics or advertising. If you wish to disable cookies, you may do so

through your individual browser options. However, this may affect your ability to use or make

purchases from our Site.

Website Beacons or Pixels. These are small graphics that help us understand browsing activity

and provide a better user experience. Unlike cookies, website beacons and pixels are non-

identifiable when you visit a website page.

Last Updated: April 2025

Social Widgets. These buttons are provided by third-party social media providers that allow you

to interact and access certain social media services when you view a page on our Site. These

widgets may collect browsing data, which may be sent to the respective third-party social media

provider.

Third Party Software. We may use third-party software to post advertisements on our Site to

oversee marketing or email campaigns or manage other business initiatives. This third-party

software may use cookies or similar tracking technology. We have no control over these third-

parties or their use of cookies.

Third-Party Use of Cookies and Other Tracking Technologies

Some content or applications, including advertisements on our Site are served by third parties, including

advertisers, ad networks and/or servers, content providers, and application providers. These third

parties may use cookies alone or in conjunction with web beacons or other tracking technologies to

collect information about you when you use our website. The information they collect may be

associated with your personal information or they may collect information, including personal

information, about your online activities over time and across different websites and other online

services. They may use this information to provide you with interest-based (behavioral) advertising or

other targeted content.

We do not control these third parties’ tracking technologies or how they may be used. If you have any

questions about an advertisement or other targeted content, you should contact the responsible

provider directly.

Ability to OPT-OUT of Tracking

We also may use the above-mentioned automated technologies to collect information about your online

activities over time and across third-party websites or other online services (behavioral tracking). We

respect your decision if you want to opt-out of tracking for this website. If you choose to opt-out some

features of this Site, or future features of this Site may not work properly. For example, you may not be

able to share content from our Site to social media sites etc. If you would like to Opt-Out of tracking or

just want more information about how to do that please use these resources.

You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being

sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on

Adobe’s website. If you disable or refuse cookies, please note that some parts of this site may then be

inaccessible or not function properly.

This website offers more information on how you can opt-out of certain tracking and internet-based

advertising procedures: https://optout.networkadvertising.org/?c=1

To learn how to turn tracking on or off on your device, you can visit the following websites:

Turn “Do Not Track” on or off/Android

Turn “Do Not Track” on or off/Mac

Website Analytics

From time to time, we may use third party analytic tools operated by third-party companies. These

analytic tools may also use cookies or other tracking technologies to analyze visitors’ use of our Site to

determine the popularity of the content, and better understand online activity. We do not transfer

personal information to these third-party vendors. However, in order to access our Site, you are

consenting to the collection and use of your information by these third-party analytic companies. We

recommend you review their respective privacy policies and contact them directly with any questions or

requests to delete your information.

Email Policies

We are committed to keeping your e-mail address confidential. We do not sell, rent, or lease our

subscription lists to third parties, and will not disclose your email address to any third parties except as

expressly set out in this Privacy Policy. In compliance with Canada’s anti-spam legislation, the CAN-SPAM

Act of 2003 (Public Law No. 108-187) and the California Consumer Privacy Act of 2018 (“CCPA”) all e-

mails sent from our organization will clearly state who the e-mail is from and provide clear information

on how to contact the sender. In addition, all e-mail messages will also contain concise information on

how to remove yourself from our mailing list so that you can opt-out of further e-mail communication

from us and will contain an “unsubscribe” link at the bottom of each email. If you have any issues

unsubscribing from our newsletter, please contact us at quietmomentswellness@gmail.com requesting

to unsubscribe from future emails.

HOW WE USE AND DISCLOSE YOUR INFORMATION

Use of Information

We generally store your data and transmit it to a third party for processing. However, to the extent we

process your data, we do so to serve our own legitimate business interest. Generally, the purpose of

collecting your information through our Site is to:

● Provide our Site and its contents to you;

● To provide you with information, products or services that you request from us;

● To carry out our obligations and enforce our rights arising from any contracts between you and

us, including for billing and collection;

● Collect statistical data and analyze trends for our use, and for use by third parties to better

understand your needs and interests;

● Improve our Services, marketing and promotional efforts or troubleshoot issues on our Site;

● Contact you with special offers, newsletters, information advertisements of third parties and

content we believe will be of interest to you which in some instances may be in exchange for a

commission to be paid to us by such third parties (if you opt to take part in such promotions, the

third parties will receive your information);

● To allow you to participate in interactive and social features on our Site;

● Improve the content, functionality and usability of this Site and provide a tailored and

personalized experience for you when you visit our Site;

● Prevent fraudulent activities and security breaches;

● Resolve disputes and assist law enforcement when necessary or respond to any legal claims or

otherwise comply with our legal obligations; and

● For any other purpose with your consent.

We may also use the information we have collected from you to enable us to display advertisements to

our advertisers’ target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the

advertiser may assume that you meet its target criteria.

Disclosure of your Information

We will not sell your information to any third-party. At certain times, we may disclose your personal

information that we collect, or you provide as described in this Privacy Policy with third parties in certain

circumstances and to support our business operations, including but not limited to:

Administering our Site and various tasks such as payment processing, hosting services, email

delivery, communications and customer service;

● To partner with aligned affiliates and brand partners;

● Delivery of our Services;

● Administering your account;

● Entering into agreements and communication with you;

● Analyzing data and trends, including partnering with third-party analytic companies;

● Run and manage our ads to produce ads that appear when you visit our Site;

● Protecting the security of our business and Site; including to investigate and remedy any breach

of any of our rights or policies, or as needed to obtain and maintain insurance coverage, manage

risks, obtain financial or legal advice;

● Promoting and marketing the Site and Services;

● In the event of sale or transfer of our business;

● To comply with any requirements to disclose by law, such as to initiate or respond to any legal

action or to protect the rights, property and safety of others. This includes sharing information

with other parties to prevent security breaches, fraud or credit risks;

● Any other reason necessary to comply with any legal obligation, to protect your interests, the

interests of others or our business;

● With your consent.

Retention of Information

We retain your information only as long as is reasonably necessary to provide you with the Services,

comply with our legal obligations or until you request that we delete your information. Any information

we no longer need will be permanently deleted.

International Data

Your information, including Personal Data, may be transferred to and maintained on servers located

outside of your state, province, country or other governmental jurisdiction where the data protection

laws may differ than those from your jurisdiction. We will take all steps reasonably necessary to ensure

that your data is treated securely and in accordance with this Privacy Policy and no transfer of your

Personal Data will take place to an organization or a country unless there are adequate controls in place.

Processing Your Information

Generally, we do not process or hold your Information but instead we use third-party processors to

process your data. In order to carry out our business, it is necessary for us to transmit certain

information to third parties. For instance, when you purchase a Service from our Site, your payment

information is transmitted to and collected by a third-party payment processor. For a full list of third -

party applications we use, please contact us at quietmomentswellness@gmail.com. In some instances, however, we may process your information internally. When you agree to be bound

by our Privacy Policy, you consent to our processing of your information for such purposes to carry out

our business interests.

Protection of Your Information

We employ commercially reasonable methods to ensure the security of the information you voluntarily

provide to us, as well as that information that is collected automatically. We implement a variety of

security measures to maintain the safety of your personal information including using standard

security protocols and transmitting information securely via Secure Sockets Layer (SSL) and only use

recognized online secure payment systems and reputable third-party payment processors and

applications. Since email is not considered secure, please do not send us private information via

email. Doing so is completely at your own risk. In order to protect our Site, we use software

programs to monitor network traffic to identify unauthorized attempts to upload or change

information or hack or otherwise damage our Site. While we take these steps to protect your personal

information as much as we can, no system or transmission of data over the internet or any other public

network or any storage of data can be guaranteed to be 100% secure. If you are concerned about your

personal information, please contact us at quietmomentswellness@gmail.com.

Event of a Breach

In the unlikely event customer data has been lost, stolen, or potentially compromised, our policy is to

alert our customers via email no later than 72 hours of our becoming aware of the event. We will also

report such incident to any required data protection authority. We will work closely with any customers

affected to determine next steps such as any end-user notifications, needed patches, and how to avoid

any similar event in the future.

YOUR RIGHTS

We respect your rights to your personal information and data. You have the right to access, correct,

request restriction or deletion of your information, or request how we use your personal information

and data collected, as required by applicable law. Note that we may charge a reasonable fee for actions

that you ask us to take with respect to your data. In addition, we reserve the right to first request you

provide us with evidence verifying your identity before we take any action.

After we verify your identity, you have the right to:

• Update or change any information you have provided to us. To update or delete Your

information, please contact us at quietmomentswellness@gmail.com;

• Request that we confirm what data we hold about you, and for what purposes. You also have

the right to confirmation of whether we process your data or deliver your data to third party

processors, and for what purposes. We will supply you with copies of your personal data unless

doing so would affect the rights and freedoms of others;

• Change your consent to our use of your information. In such cases, we may require you to

delete your account with us, as described above, and you may not have full access to our Site;

• Request a digital copy of the data that we hold about you. Your first request for a copy of your

personal data will be provided free of charge; subsequent requests will incur a reasonable fee.

• Request that we delete all data that we hold about you, and we must delete such data without

undue delay. There are exceptions to this right, such as when keeping your data is required by

law, is necessary to exercise the right of freedom of expression and information, is required for compliance with a legal obligation, or is necessary for the exercise or defense of legal claims.

Such a request may result in a termination of your account with us, and you may have limited or

no use of our website;

• Opt-out of receiving future email correspondence from us by checking the appropriate box

when you register for the account or make a purchase. You may change your communication

settings by contacting us at quietmomentswellness@gmail.com;

• Opt-out of receiving any third-party marketing communications or having your personal

information used for marketing purposes. You may do this by contacting us at

quietmomentswellness@gmail.com;

• In certain situations, restrict the processing of your data, such as when you contest the accuracy

of your data or when you have objected to processing, pending the verification of that

objection. When processing has been restricted, we will continue to store your data but will not

pass it on to third party processors without your consent, or as necessary to comply with legal

obligations or protect your rights, our rights, or those of others. In addition, you may opt out of

any processing of your data altogether. However, doing so may result in the termination of your

account and loss of access to our Site; and

• Complain to a supervising authority in your jurisdiction if you believe we are misusing your data

or have violated any of your rights under this Privacy Policy or applicable law.

If you wish to have any third parties, including those to whom we’ve transmitted your information,

delete your information, you will need to contact those third parties directly to do so. Upon request, we

will provide a list of all third parties to whom we have transmitted your information.

Complaints

If you are an EU resident, you have certain rights afforded to you by way of the General Data Protection

Regulation, including the right to complain to a supervising authority if you believe we are misusing your

information or have violated any of your rights under this Privacy Policy or applicable law. You may do

so in the EU member state in which you reside or have your place of business or in which the alleged

infringement took place. If you are located outside the EU, you may have rights under privacy laws in the

jurisdiction where you live.

California Resident Privacy Rights

This section applies to website visitors and customers in California. The CCPA gives residents of

California specific privacy rights. If You reside in California, you have the right to obtain from us, once

per year and free of charge, information regarding what information we disclose to third party

marketers, and the names and addresses of each third party to whom we disclose Your data. As a

Californian resident you also have the right that we request not to sell your data.

If you are a California resident and under the age of 18, you have the right to request that we remove

any data that you publicly post on our website. To request removal of your data, please use the contact

information listed below. Note that while we will remove your data that is publicly posted on our Site,

we may not be able to completely remove that data from our systems.

If You are a California resident and would like to make any of the above requests, please contact us at

quietmomentswellness@gmail.com. If you make a request, we have 30 days to respond to you.

Changes to our Privacy Policy

We reserve the right to update and change this Privacy Policy and will make our best effort to update

the date “Last Updated” at the top of this page each time we make changes. You can review our most

recent changes by visiting this page. By continuing to use our Site, you waive specific notice of, and

accept all changes to our Privacy Policy made from time to time.

If you have any questions about our Privacy Policy or wish to exercise any of your rights as set out in this

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